Chase Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  First off let me start by saying I have never been in bad standing in my life with a bank. I went to the bank to file for a credit card for the Holidays with Peggy she quoted me a credit limit I was happy with and then when the card comes it is far from that limit she had stated to me. When I called to discuss it with Peggy a man by the the name of Don picked up the Phone and told me i couldnt speak with Peggy because she was with somebody and they was closing soon. I said yes but your not closed now and I have a problem. He tried to rush me off the phone and talk over me and tell me to call the # on the credit card. After calling the # on the back I was told by them that Peggy would have had no idea at all of my credit limit and that she should not have told me that. Today now that i have a day off on Saturday the branch is closed and my problem still exsists 3 days later unhelped. Due to Peggys deception I have not yet activated the credit card and probably will not do so. As a matter of fact after this experience with Don and Peggy I will probably be coming in to close all my accounts. I would like to speak with the branch manager about Don and Peggy and the way she told me false information and the way Don handled the phonecall of a customer with multiple accounts that have remained in good standing since opening them. I will be going higher up the managment ladder regaurding my experience with both of them and my displeasure in how i was rushed off of the phone and denied assistance with my problem all because they wanted to go home. I work 14 hours a day and they couldnt even suck up and deal with a couple minutes before they closed durring normal hours of buisness. Very displeased with this branch and will probably be terminating my buisness with them and going elsewhere. They will tell u anything to get you to sign up for extra stuff including spreading false information and denying assistance.
  By John Duckworth, May 15, 2017

Photos